Privacy Notice
Introduction
Welcome to PropertyValueWow (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.propertyvaluewow.co.uk, contact us, or use any of our property assessment and consultation services.
Please read this Privacy Policy carefully to understand how we handle your information.
Contents
- Important Information
- Information We Collect
- How We Collect Your Information
- How We Use Your Information
- Sharing Your Information
- International Data Transfers
- Data Security
- Data Retention
- Your Rights
- Cookies
- Contact Us
1. Important Information
Purpose of this Privacy Policy
This Privacy Policy explains how PropertyValueWow collects, stores, and processes your personal information when you:
- Visit our website
- Complete an enquiry form
- Request a property assessment
- Contact our team
- Subscribe to marketing communications
- Use any of our services
Our website is intended for adults and homeowners. We do not knowingly collect personal information from children.
Who We Are
PropertyValueWow is responsible for processing your personal information.
Throughout this Privacy Policy, “PropertyValueWow”, “we”, “our”, or “us” refers to the company operating this website.
Contact Details
Website: www.propertyvaluewow.co.uk
Email: info@propertyvaluewow.co.uk
Business Address: 02-212, High Road Ilford, IG11QB
If you have questions regarding this Privacy Policy or your personal data, please contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last Updated” date.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
2. Information We Collect
We may collect the following types of personal information.
Identity Information
- Full name
- Title
Contact Information
- Email address
- Telephone number
- Property postcode
- Property address (where provided)
Property Information
When requesting a property assessment, we may collect:
- Property type
- Property location
- Property condition
- Photos you provide
- Property details
- Selling requirements
Technical Information
We automatically collect information, including:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Website usage information
Marketing Preferences
We may record:
- Marketing preferences
- Communication preferences
- Newsletter subscriptions
3. How We Collect Information
We collect information in several ways.
Directly From You
When you:
- Complete contact forms
- Request a property assessment
- Book a consultation
- Contact us by phone or email
- Subscribe to updates
Automatically
When you browse our website, we may automatically collect technical information through:
- Cookies
- Analytics software
- Server logs
Third Parties
We may receive information from:
- Analytics providers
- Advertising partners
- Public property databases (where legally available)
- Referral partners
4. How We Use Your Information
We use your personal information to:
- Provide property assessments
- Respond to enquiries
- Arrange consultations
- Improve our services
- Personalise your experience
- Send service updates
- Send marketing communications (where permitted)
- Comply with legal obligations
- Protect our business against fraud or misuse
We only process your information where we have a lawful basis under UK data protection legislation.
Marketing Communications
If you have requested information from us or agreed to receive updates, we may occasionally send you:
- Property advice
- Market insights
- Service updates
- Promotions
You can unsubscribe at any time by following the link in our emails or by contacting us directly.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers including:
- Website hosting providers
- CRM software providers
- Email marketing platforms
- IT support providers
- Professional advisers
- Legal or regulatory authorities where required by law
All third parties are required to keep your information secure and confidential.
6. International Data Transfers
Some of our service providers may store or process information outside the United Kingdom.
Where this happens, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
Although no internet transmission is completely secure, we work to maintain high security standards.
8. Data Retention
We only retain your personal information for as long as necessary to:
- Deliver our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us.
10. Cookies
Our website uses cookies to:
- Improve website performance
- Remember preferences
- Analyse visitor behaviour
- Enhance user experience
You can manage or disable cookies through your browser settings.
Some website features may not function correctly if cookies are disabled.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we process your information, please contact us.
PropertyValueWow
Website: www.propertyvaluewow.co.uk
Email: info@propertyvaluewow.co.uk
Address: 202-212, High Road Ilford, IG11QB